Thank you for choosing our services. We appreciate your trust and are dedicated to offering you high-quality and valuable digital content. However, given the nature of digital products, we have a few guidelines for situations when you wish to request a refund.

Please read this policy carefully, as it constitutes your understanding and agreement to our refund policy.

Digital Products Refund Policy

Our digital products, including our courses, are not physically distributed and hence cannot be returned. This means that we generally do not offer a direct refund for digital products once they have been purchased and access has been granted.

When you purchase a course or other digital product from us, you're gaining immediate access to valuable intellectual property. For this reason, and to avoid misuse of our policy, we typically do not offer refunds for digital products.

Exceptional Circumstances

We understand that there may be exceptional circumstances where a refund is genuinely warranted. These situations will be handled on a case-by-case basis. If you believe your circumstances are exceptional, please get in touch with our customer service team at [your customer service email], explaining your situation in detail. We will then assess the request at our discretion.

Access and Usage

Please note that if a refund is approved under exceptional circumstances, your access to the course or digital product will be discontinued, and any progress or achievements made in the course may be lost.

Changes to Our Refund Policy

We reserve the right to change this refund policy at any time. Any changes will be posted on this page, so we recommend checking back regularly to ensure you continue to agree with the policy. Your continued use of our products after any changes are implemented constitutes your acceptance of these changes.

Contact Us

If you have any questions about our refund policy, please contact us.

Thank you for your understanding and your continued support of our digital products and services.

PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL:
21. Underwear, swimwear and bikini bottoms, make-up materials, disposable products, goods that are in danger of spoiling quickly or that are likely to expire, which are prepared in line with the BUYER's request or clearly personal needs and are not suitable for return, the BUYER's Products that are not suitable for return in terms of health and hygiene if their packaging is opened by the BUYER after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, Goods related to periodicals such as newspapers and magazines, except those provided under the subscription agreement, As per the Regulation, it is not possible to return the services performed immediately or the intangible goods delivered to the consumer immediately, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if the package has been opened by the BUYER. In addition, before the expiry of the right of withdrawal, it is not possible to exercise the right of withdrawal regarding the services that have been started with the approval of the consumer, in accordance with the Regulation.
22. In order to return cosmetics and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, tape, etc.), unopened, untested packages can be returned. , they must be intact and unused.

 

The service is provided from Turkey, and the laws of Turkey are valid.